At Telvent, we work for our customers. And working for our customers means understanding how we can improve your GIS experience. It also means making sure we are creating the right tools and products so our customers can be successful. This is where you come in. We need to connect with folks in our user community (like you) to make sure we’ve got it right, even while we are in the middle of development. To do this we have created Product Advisory Groups (PAGs) for each major product suite, like ArcFM, Responder, and Designer.
For each PAG we will provide a series of live webcasts to demonstrate the most recent development of our tools and functionality, before it’s even released. This way you can actually see what our development team has accomplished in the last 2 – 4 weeks and get a sense of our progress and trajectory. PAGs are also a great forum to ask questions and provide feedback; tell us what you like and what isn’t quite right. It’s a great opportunity to connect you with the current development of our software.
Telvent’s product development team is currently offering the following webcasts for the follow PAGs:
- ArcFM Solution: Feeder Manager 2.0
- Fiber Manager: Self Healing Circuits
- Designer: Overhead Design Analysis
- Responder: Phase Swapping
- ArcFM Cloud Services: Azure
- ArcFM Server: Silverlight enhancements
So how do you join a PAG? And when is the next webcast? We get that question a lot and my first recommendation is to go here: http://www.telvent-gis.com/PAGS It’s a new webpage that will provide basic information about joining a PAG and when the next webcast is. When in doubt, email your account manager and they’ll be able to redirect you to the right resource.
We are also offering a new forum space under our support forums to give you the opportunity to connect with others in the user community and discuss new functionality. Here is a link to the forum http://www.telvent-gis.com/support/forums/. You’ll see a category called Telvent Product Advisory Groups and a forum for each major product suite.